Markets, inflation, elections and geopolitics all shape the numbers on your screen, and none of them are yours to control. In this episode of AWM Insights, Justin Dyer and Mena Hanna return to one of the most powerful reminders in investing: control what you can control. They break down the structural controllables, like your savings rate, your spending and the levers that influence taxes, and the behavioral ones that trip up even disciplined investors: chasing hype, concentrating at the wrong time, neglecting diversification and living on a steady information diet of hype and doom. They close on the hardest discipline of all: recognizing that sometimes doing nothing is the best action you can take. Connect With Us Call or text us: 626-862-0355 Website: https://www.athletefamilyoffice.com/ YouTube: https://www.youtube.com/channel/UCc1NxpK21N1vKWEExC45YEA LinkedIn: https://www.linkedin.com/company/awmcapital/ Instagram: https://www.instagram.com/awmcapital/ X: https://twitter.com/awmcapital Facebook: https://www.facebook.com/awmcapital/ Chapters [00:00] Control What You Can Control: Why the simplest reminder in investing is also one of the most powerful. [00:27] What's In Your Hands: Elections, geopolitics and markets vs. behavior, spending and taxes. [01:29] Savings Rate Comes First: Inflows minus outflows, and why discipline around a plan matters. [02:50] Structural Controllables: Dollars and cents, and why overspending is a sunk cost. [03:08] Behavioral Controllables: Keeping up with the Joneses and the pull of material things. [03:58] Chasing Hype: Concentration, asset selection and the cost of the shiny object. [04:32] When Behavior Becomes Structural: How chasing hype creates structural problems, and the diversification gap. [05:12] Your Information Diet: How social media and the news feed hype loops and doom loops. [06:46] The Uncontrollables: Markets and inflation, and controlling your reaction to them. [08:44] Keep It Simple: Why the basics are hard to act on, and why they matter.

For 25 years, Tony Simmons sold construction cranes. Then a phone call brought him home to Avery Island, Louisiana, and into McIlhenny Company, his family's company and the maker of Tabasco, where he became the seventh family CEO. In part one of our three-part conversation, Tony walks me through the basics of a 158-year-old family company, from Edmund McIlhenny's start as a destitute banker after the Civil War to a family home kept for 208 years. Then we turn to his own path: being told not to plan his life on joining the business, a board seat he never asked for, 12 years as his cousin Paul's understudy, and why he thought about the job the way a physician does: First, do no harm. 21C Links Twenty One Clear website: https://www.21clear.com?utm_source=twenty-one-clear&utm_medium=website&utm_campaign=ep-15-do-not-plan-your-life-on-it&utm_content=show-notes Adam Hatcher on LinkedIn: https://www.linkedin.com/in/adamhatcher Subscribe to the Twenty One Clear newsletter: https://21clear.substack.com/ Watch this episode on YouTube: https://youtu.be/fIBHaZJ5oEk Bumper Music Still Hot by Nic D, Connor Price (c) Lossless, 2023 Episode Produced By https://snapmarket.co Chapter Timestamps (00:00) Cold Open: One Red Thing, a Million Red Things (00:15) Welcome and Introduction: Meet Tony Simmons (02:44) McIlhenny Company by the Numbers (04:34) Edmund McIlhenny, From Destitute Banker to Founder (06:35) Avery Island, McIlhenny Company and Tabasco (10:15) "Don't Plan Your Life On It" (12:16) Twenty-Five Years in Cranes (15:16) A Surprise Board Seat and 12 Years as an Understudy (17:29) What an Outside Career Teaches (19:10) The Seventh Family CEO: First, Do No Harm (21:15) The Burlesque Opera of Tabasco (25:34) Drift and the Long Horizon (26:31) Coming Up in Parts Two and Three

Cardholders can spend years earning points, and redemption is the moment they learn whether that value holds up. Behind a single branded rewards experience sits a chain of partners handling booking, points, inventory, and support, yet cardholders only ever see the institution on their card. Rachel Satow breaks down Switchfly's cardholder trust chain: promise, transaction, fulfillment, recovery, and closure, supported by governance. Ian Andersen explains why loyalty points behave like a currency, what the post-pandemic rise in rewards complaints revealed about devaluation, and how hidden caveats quietly erode trust. Together they share practical steps for financial institutions: give every communication an owner, connect support to the cardholder's full history, and document who owns each link before a cardholder finds the gap. Connect with Switchfly Website: https://www.switchfly.com/ LinkedIn: https://www.linkedin.com/company/switchfly/ X: https://twitter.com/switchfly YouTube: https://www.youtube.com/@SwitchflyOfficial Chapters [00:00] Why a loyalty promise has to hold up for decades [03:20] Redemption as the cardholder's moment of truth [04:49] The five stages of the cardholder trust chain [05:48] When search and checkout don't match [06:29] Fulfillment, recovery, and why your brand takes the blame [09:01] Closure, governance, and owning the chain without running every step [12:21] Loyalty points as a currency, and the cost of devaluation [15:14] Hidden caveats and lounge access surprises [17:56] Making a promise you can keep in a sea of sameness [20:32] Outsourcing, clarity, and staying accountable for partners [24:36] Keeping information and ownership with the cardholder [28:01] Different paths for different moments, and the case for one record [30:08] Giving teams the autonomy to solve problems [32:05] Next steps: document the journey and plan for every link to fail Links mentioned Switchfly's cardholder trust chain guide: https://www.switchfly.com/lp/cardholder-trust-chain Loyalty360 article on loyalty program devaluation: https://loyalty360.org/content-gallery/loyalty360-supplier-member-insights/industry-perspectives-rebalancing-value-how-brands-are-navigating-point-devaluation-without-losin CFPB Credit Card Rewards Issue Spotlight (May 2024): https://files.consumerfinance.gov/f/documents/cfpb_credit-card-rewards_issue-spotlight_2024-05.pdf

The biggest contract of your life is not the number on the headline. Jeff Locke opens with the math on a $132 million deal: $100 million "guaranteed," about $80 million likely to be paid, and roughly $45 million in your pocket after tax and agent fees. From there, Sam Acho, Zach Miller, Jeff Locke, and host Riccardo Stewart go around the table on what it actually feels like to get paid in the NFL, and what separates the players who get it right from the ones who get it wrong. On the wrong side: trusting people you don't need to trust, anchoring your spending to the headline number, and never learning the business of the NFL. On the right side: living simple and staying a ball guy, building a giving plan before the requests come in, thinking like a CEO about who is on your team and how they get paid, and staying educated instead of handing everything off. Three former players, one former coach, no corporate speak. Connect with Us Call or text us: 602-989-5022 Website: https://www.athletefamilyoffice.com YouTube: https://www.youtube.com/channel/UCc1NxpK21N1vKWEExC45YEA LinkedIn: https://www.linkedin.com/company/awmcapital/ Instagram: https://www.instagram.com/awmcapital/ X: https://twitter.com/awmcapital Facebook: https://www.facebook.com/awmcapital/ Chapters 00:00 Cold Open: $132 Million Is Really $45 Million 00:30 Welcome: Getting Paid, Getting It Right vs Getting It Wrong 01:32 Zach Miller: What Signing The Big Deal Actually Feels Like 02:52 Getting It Wrong: Trusting People You Don't Need To (Sam Acho) 04:29 Getting It Wrong: Anchoring Your Spending To The Headline Number (Jeff Locke) 05:54 Getting It Wrong: Not Understanding The Business Of The NFL (Zach Miller) 07:42 Getting It Right: Living Simple And Staying A Ball Guy 08:42 Getting It Right: Building A Giving Plan Before The Requests Come In 09:48 Getting It Right: Thinking Like A CEO 10:48 Getting It Right: Staying Educated, Plus How To Reach Us

For every job Goodwill posts, 54 people apply. Now, with the Refresh app, every one of them leaves with job leads, benefits and local resources, and that connection stays in place long after a program or a job ends. We had the privilege of sitting down with Logan Sugarman (Founder and CEO of Refresh), and two Goodwill leaders, Michelle Roberts (President & CEO, Marion Goodwill) and Adrian Gessen (SVP Organizational Development, Goodwill Northeast Texas), who are putting the Refresh app in the hands of the people they serve. What We Cover in the Episode The app sprawl problem. The average corporation runs 200 to 300 apps, tools and channels, and typical HR tools see 10 to 15 percent usage. Refresh sits above all of it and delivers the right resource to the right person. Tearing down Goodwill's digital wall. With 54 applicants for every opening, most people used to hear "we'll call you." Now everyone who applies gets the Refresh app, and one IT applicant called within 48 hours to say thank you after landing a job in Dallas. A housing program nobody knew existed. The Goodwill team used Refresh to find a brand-new rent-assistance program that kept a man over 55 from homelessness. No more benefits cliff. Leaving a program or a job used to cut people off. With Refresh, the relationship, the resources and the community stay. Scale that's already real. More than 1.6 million licenses are distributed, roughly two new Goodwill territories come on every month, and Catholic Charities, YMCAs and food banks are asking to join. Get in Touch Reach out to us to hear more about the opportunity to partner with Refresh and Goodwill: https://www.revotaxpayer.com/?utm_source=revo-taxpayer&utm_medium=podcast&utm_campaign=s4e29-tax-play-employee-benefits-app&utm_content=show-notes. Interested in Refresh for your organization? Book a demo at https://www.refreshplatform.com. Know a charity that could benefit? Refresh has more licenses coming next year. Connect With Us Website: https://www.revotaxpayer.com/ Facebook: https://www.facebook.com/revotaxpayer/ Instagram: https://www.instagram.com/revotaxpayer/ LinkedIn: https://www.linkedin.com/company/revo-taxpayer-advocacy YouTube: https://www.youtube.com/@HiddenMoneyPodcast Chapters [00:00] Introduction: meet the team behind Refresh and Goodwill's rollout [00:58] Logan Sugarman: 200 to 300 apps and 10 to 15 percent usage [03:33] What Refresh actually does: sits above it all and delivers it [04:45] The Google Home analogy: "15 apps to walk into my house" [06:40] How the HR role got reduced to admin [08:37] The 401(k) match our own team didn't know about [09:34] Michelle Roberts: "If I could have all of these things in one place" [11:19] Goodwill is so much more than a donation drop-off [12:41] Adrian Gessen: the digital wall and 54 applicants for every job [14:15] The IT applicant who called within 48 hours to say thanks [14:43] A warm off-boarding, and no more benefits cliff [16:11] Learning from Catholic Charities, the YMCA and the Salvation Army [18:03] Resource guides that were outdated the day they were published [19:42] One question, a ladder of resources [21:02] Mimetic drive, repurposed for good [23:06] "I would like to thank me": gratitude and community in the app [24:36] Covered vs. uncovered employees, and who gets left out [27:53] A helper bot, not a DOS prompt [29:16] The church rent program nobody knew existed [31:34] Why one case manager, or one book, can't keep up [32:33] Case managers, financial coaches and legal advice on demand [32:56] 1.6 million licenses and a queue forming [35:04] Armed forces, first responders and the wider charitable space [37:28] How Refresh serves nonprofits and corporations alike [41:54] Where to learn more about Refresh [42:49] When people don't know help exists [45:57] The compounding effect: 14 questions, and data that serves back [47:43] Caseworker compassion fatigue, and what changes [49:39] The rollout: about two Goodwill territories a month [50:40] The 14 social determinants of wellbeing [52:01] Closing thoughts: "We are so much more than a store" Disclaimer: This content is for educational purposes and does not constitute tax or legal advice. Always consult a qualified tax professional for your situation.